Sales and Client Retention: Explain classes, memberships, and trial packages to new visitors, follow up on renewals or outstanding payments, and upsell packages.
You will gain practical understanding of customs operations related Projects such as free trade agreements data analysis, Authorised Economic Operator (AEO), Customs broker management, duty drawback for legal entities in APAC.
Access & Signatory Management: Independently manage banking partner access and signatory requests from start to finish, keeping records accurate and up to date in line with internal policies and regulatory requirements.
Higher NITEC, NITEC, or GCE 'N'/'O'/'A' Level with at least 4 years of working experience, preferably in the retail industry and/or with cashiering experience
Develop and execute outsourced manufacturing strategies with key assembly and test partners, including capacity planning, production footprint optimization, and long-term operational roadmap development.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.