Email Correspondence & Order Processing:Responsible for receiving, reviewing, and efficiently processing customers’ Purchase Orders (PO Requests) via email.
Shipment Coordination & System Operations (WMS):Coordinate and execute outbound shipping workflows accurately using the Warehouse Management System (WMS), based on customer POs and Allocation Tables.
System Billing & Reconciliation (SQL):Utilize the SQL Accouting System to issue Delivery Orders (DO) accurately. Verify customers’ Goods Received Reports (GR Report) and prepare final invoices to ensure accurate logistics data and accounting records.
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Able to use or familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems including group booking system that are in use for reservations and ticketing.
Respond to client’s enquiry through email/whatsapp or any medium of conversation.
Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund.
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