P&L & COGS Ownership: Drive profitability through rigorous cost management, stock accuracy, margin control, and wastage reduction across both bar and kitchen operations.
Vendor & Supply Management: Direct procurement strategies and negotiate with suppliers to optimize gross margins.
Business Reporting: Deliver precise financial reports, sales metrics, and operational forecasts directly to the executive board/owner.
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The Crew Leader, Outlet Operations plays a hands-on role in ensuring the smooth and consistent daily running of DKSH's Consumer Goods outlet, delivering a positive and engaging in-store experience for every customer. This role combines operational ownership with frontline team leadership, contributing directly to outlet performance and customer satisfaction within the Sales function.
Ensure consistent preparation and quality of baked goods in line with outlet standards to maintain product availability at all times
Maintain cleanliness and replenishment of product display units to uphold a well-presented and fully stocked outlet environment
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The Service Crew is responsible for providing friendly, efficient customer service and supporting smooth daily outlet operations. Key duties include taking orders, serving food and beverages, handling payments via POS, assisting with basic food preparation, maintaining cleanliness and hygiene, replenishing stock, and ensuring customers have a pleasant dining experience.
The F&B Supervisor oversees day-to-day outlet operations, ensuring high standards of customer service, food quality, cleanliness, staff performance and operational efficiency. Leads the service team during assigned shifts and supports management in achieving outlet sales and operational objectives.
Are you passionate about delivering great customer experiences and crafting refreshing beverages? We'd love to have you on our team!
As a Tea Barista, you'll be responsible for welcoming customers, taking orders, preparing our signature hand-mashed lemon tea and other beverages according to NingJi's quality standards, delivering outstanding customer service, maintaining a clean and organized outlet, ensuring ingredient freshness and inventory accuracy, and working closely with your teammates to achieve daily operational and sales goals.
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