Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries, towing services and other service arrangements.
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- Execute assigned sales activities, roadshows, and promotional events, ensuring smooth operations from setup to completion.- Collaborate closely with the Trade Marketing team to monitor weekly sampling plans and promotional activities.- Coordinate with the Sales team to ensure effective implementation of product promotions.- Monitor outlet stock availability and ensure timely replenishment.- Conduct regular retail visits to ensure merchandising compliance and proper display execution.- Provide operational support to the Sales team during manpower shortages or peak business periods.- Analyze field execution and provide recommendations to improve operational efficiency and sales performance.
Communication & Coordination – continuous updates of information and cross check between sales coordinator, transporters (internal), point of loading & discharge personnel to ensure material are transported as required in agreed timeframe.
Daily Delivery Report – to generate monthly delivery plan, and subsequently to update the progress daily and check the achievement target. (Delivery KPI)
Documentation- to generate monthly or weekly sale order and invoice to account department-ensure all document complete detail with receiving acknowledgement.
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Scheduling – management of monthly timelines and deliverables across multiple platforms, clients and various teams. You are responsible for ensuring we deliver on time, all the time.
Create and maintain all relevant grids and other administrative documents for clients.
Maintain professional relationships with hardware vendors, distributors, labs, and other stakeholders for the implementation of the content life cycle.
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Plan, coordinate and manage logistics activities spread across multiple locations separated by wide geographic regions in the safest and cost effective to meet COMPANY business requirements while ensuring compliance with COMPANY established policies, procedures and regulatory requirement, practice of good gorvenance, and integrity in the overall processses and practices to support operations.
Prepare, coordinate and process the application of payment for Customs duty, GST and/or SST, advance payment to COMPANY's vendors/sub vendors for submission to COMPANY's finance in order to facilitate expediting process.
To manage ad-hoc & urgent request of logistics with no interruption to operations.
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Candidate must possess at least a Professional Certificate, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Business Administration or equivalent
A proven track record with a minimum of two (2) years of commercial experience
Able to work under pressure and meet deadlines
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