Prepare CNC programming with CAD/CAM software, monitoring CNC programs and ensure accuracy of all instructions through comparison with drawing and design
Analyze drawings to determine the best machining processes and tooling requirements
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This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
Undertake general administrative duties including distribution of minutes, reports and other documents, dealing with incoming and outgoing mail, and ordering office supplies.
Prepare relevant reports, statistical and analytical reports on admin-related activities
Undertake and assist in recording and processing invoices, receipts as well as payments as required.
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Maintaining and enhancing current online developed system.
Backup and recovery for all the developed system online system (different versioning), databased table and all documentations changes.
Assisting "IT System Programmer for any Evaluating code to ensure it meets industry standards, is valid properly structured, and is compatible with various browsers, devices, or operating systems.
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Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Problem Solving
Data Entry
Organizational Skills
Attention to Detail
Sales plan, direct and coordinate the sales activities of an enterprise or organization, or of enterprises that provide sales services to other enterprises and organizations.
Establishing and directing operational and administrative procedures related to sales and marketing activities;
Sales plan, direct and coordinate the sales activities of an enterprise or organization, or of enterprises that provide sales services to other enterprises and organizations.
Planning and organizing special sales and marketing programmes based on sales records and market assessments;
Determining price lists, discount and delivery terms, sales promotion budgets, sales methods, special incentives and campaigns;
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