Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
To process cash application and assessing credit worthiness of the credit applications (new, review & reactivate account) and to provide the comment/recommendation for management evaluations and approval.
To monitor the credit exposure of existing customers-regularly reviewing customer accounts and identifying potential issues or delinquencies.
To conduct monthly AR collection meeting with sales team to update on customer payment status and discuss to resolve the customer long overdue debts.
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Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
To undertake the planning and execution of statutory audits of companies in varied industries in accordance approved standards on auditing in Malaysia.
Performing tests of controls, audit testing, and preparation of audit paperwork and relevant documentation in accordance with standards and requirements.
Review work performed by team members and provide constructive feedback, coaching and mentoring.
...
To undertake the planning and execution of statutory audits of companies in varied industries in accordance approved standards on auditing in Malaysia.
Performing tests of controls, audit testing, and preparation of audit paperwork and relevant documentation in accordance with standards and requirements.
Review work performed by team members and provide constructive feedback, coaching and mentoring.
...
Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
Compile, prepare and maintain IT inventory list
Study and identify the solution design to improve the company's operational requirements
...
Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
Compile, prepare and maintain IT inventory list
Study and identify the solution design to improve the company's operational requirements
...
To undertake the planning and execution of statutory audits of companies in varied industries in accordance approved standards on auditing in Malaysia.
Performing tests of controls, audit testing, and preparation of audit paperwork and relevant documentation in accordance with standards and requirements.
Review work performed by team members and provide constructive feedback, coaching and mentoring.
...