Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.