Product Registration & Compliance Portfolio-Manage all submission, variation, registration, and renewal workflows for diverse product categories: Cosmetics, Pharmaceuticals, Medical Devices, and Food Products with national health authorities (e.g., NPRA / Ministry of Health).- Author, review, and organize dossiers to ensure technical specifications match regulatory framework demands.- Monitor changing food regulations, cosmetic directives, and pharmaceutical mandates to formulate proactive compliance strategies.
Assist in planning and executing audit engagements for a diverse range of clients, ensuring adherence to auditing standards and regulatory requirements.
Staff Personal Records: Managing and updating employee files and personal records according to established regulations, while ensuring all information regarding salary, allowances, and claims is accurate, correct, and confidential.
Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions via phone, email, and in-person interactions.
Execute daily dispatch operations, including timely collection/delivery of documents, parcels, and mail to clients, government offices, banks, etc in regards to the Company.
Administer monthly payroll including allowances, claims, overtime, leave deductions, new joiners/resigness and statutory submissions (EPF, SOCSO, EIS, PCB)