Developing and maintaining demand forecasts and production schedules in alignment with sales projections and inventory targets.
Managing the procurement process, including supplier selection, negotiation, and contract management to secure the best value for materials and services.
Coordinating with production, sales, and finance teams to ensure material availability and optimal inventory levels.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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