Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
In-Process Patrol Inspection: Conduct patrol inspections of production materials, semi-finished products, operating procedures, and process parameters according to SOP and quality standards.
In-Process Patrol Inspection: Conduct patrol inspections of production materials, semi-finished products, operating procedures, and process parameters according to SOP and quality standards.
In-Process Patrol Inspection: Conduct patrol inspections of production materials, semi-finished products, operating procedures, and process parameters according to SOP and quality standards.
In-Process Patrol Inspection: Conduct patrol inspections of production materials, semi-finished products, operating procedures, and process parameters according to SOP and quality standards.