Front Office Supervisor is responsible for the operation of the Front Office Department in providing courteous, professional, efficient and flexible service consistently in order to maximize guest satisfaction. He / She will handle the daily operation of the Front Desk (Reception), Customer Service as well as Concierge Service.
Front Office Assistant is responsible for the operation of the Front Office Department in providing courteous, professional, efficient and flexible service consistently in order to maximize guest satisfaction. He / She will handle the daily operation of the Front Desk (Reception), Cashier, Customer Service as well as Concierge Service.