Drive store-wide profitability, consistently achieving and exceeding ambitious monthly, quarterly, and annual sales quotas and KPIs.
Analyze key retail metrics including Conversion Rate, Average Order Value (AOV), Units Per Transaction (UPT), and foot traffic patterns to formulate targeted up-selling and cross-selling initiatives.
Supervise, mentor, and foster the professional growth of retail sales associates and part-time personnel....
Multi-Outlet Operations Management: Oversee the daily operations of all assigned outlets, ensuring smooth operations and consistent implementation of company policies, procedures, and brand standards.
Sales Performance & Target Achievement: Develop and implement strategies to achieve individual outlet and overall retail sales targets. Monitor performance and introduce improvement plans where necessary.
Team Leadership & Development: Lead, motivate, and guide Outlet Supervisors and Sales Assistants. Conduct regular coaching, product training, performance reviews, and team engagement activities....
Lead the end-to-end recruitment process for Retail Sales Operations positions. This includes job requisition, sourcing, screening, interviewing, and selecting candidates to ensure alignment with business needs.
Collaborate with hiring managers to define job requirements, conduct interviews, and facilitate decision-making.
Ensure successful onboarding and integration of new hires, while maintaining compliance with company policies and procedures throughout the entire recruitment cycle....
Conduct regular retail quality and food safety audits to assess outlet compliance with established standards, SOPs, hygiene requirements, product specifications, and operational controls.2. Monitor product quality and retail execution to ensure consistency in food safety, product handling, storage, preparation across outlets, and identify potential gaps or risks.3. Follow up on corrective and preventive actions arising from audits, incidents, and quality investigations, and verify the effectiveness and timely closure of actions4. Communicate food safety requirements, quality standards, and best practices to outlet teams to promote consistent understanding, implementation, and compliance.5. Analyze quality data, audit findings, complaints, and incident trends to identify recurring issues, emerging risks, and opportunities for improvement, and provide relevant reports and recommendations.6. Act as the key liaison between Operations, Supply Chain, Academy, and other stakeholders to drive effective implementation of quality and food safety programs.
Position Responsibilities:
Secondary Job Responsibilities:1. Support the development, review, and implementation of QA standards, SOPs, training, and continuous improvement initiatives to strengthen quality awareness and compliance across retail operations.2. Maintain, update, and revise relevant documentation, procedures, records, and reports as required.3. Perform any other special project/ task assigned by superior/ management.
Contract Duration: 6 months (with potential extension)Salary: RM2,800 - RM3,000 per month + recruitment commissionsCommission: RM500 per successful hire upon completion of their 3-month probationWorking Arrangement: Remote-first, with once-a-week office meetings and occasional store visitsReports To: Retail Area Manager
Are you a natural people person who loves finding great talent and making things happen? Nateskin is a fast-growing, 8-figure DTC brand in the men's grooming industry, and we're looking for a Talent Acquisition Executive to help us build a high-performing retail sales team across Klang Valley.
Your mission is simple: Recruit 4 high-quality, full-time Retail Sales Executives every month....