Our client is a leading Japanese organization that specializes in manufacturing and distribution of fine chemicals, pigments, and functional materials across various industries, including automotive, electronics, and construction. Renowned for their quality products, they are recognized for their expertise and innovation in the global market.
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
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The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
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We are seeking a meticulous and proactive Sales Support Specialist to join our team. This multifaceted role requires a candidate with exceptional organizational skills, attention to detail, and a strong understanding of sales processes and data management. The Sales Support Specialist will play a crucial role in supporting our sales team, ensuring smooth operations, accurate data management, project management and effective customer communication
We are seeking a meticulous and proactive Sales Support Specialist to join our team. This multifaceted role requires a candidate with exceptional organizational skills, attention to detail, and a strong understanding of sales processes and data management. The Sales Support Specialist will play a crucial role in supporting our sales team, ensuring smooth operations, accurate data management, project management and effective customer communication
We are seeking a meticulous and proactive Sales Support Specialist to join our team. This multifaceted role requires a candidate with exceptional organizational skills, attention to detail, and a strong understanding of sales processes and data management. The Sales Support Specialist will play a crucial role in supporting our sales team, ensuring smooth operations, accurate data management, project management and effective customer communication Key Responsibilities: -Sales Support: -Assist the sales team in issuing/checking invoices (correct format), collecting payments, and verifying the completeness of relevant documents before passing them to the appropriate departments.
-Collaborate with the finance team to ensure timely and accurate invoicing and payment processing. -Ensure sales team input data correctly in accounting software in desired format. -Act as a point of contact for clients inquiries related to invoicing and payment, project progress, providing prompt and professional assistance.
-Act as documentation custodian who is responsible to update sales related documentation including quotation templates, checklists and process and procedure documentation. -Contact existing clients to get their interest for other services i.e: appointment of tax, audit agent, accounting, payroll, risk management and training needs. 2. KYC Compliance: -Perform
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Working Hours: Monday to Friday
Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm
Working Location: Jalan Bukit Merah, Singapore 159455 (Redhill)
Salary: $2500 - $2700
Job Scope:
Sales Support:
Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
Conduct market research to identify new sales opportunities and provide insights to the sales team.
Coordinate with internal departments to address client needs and ensure timely delivery of products or services.
Renewal Management:
Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
Negotiate renewal terms and pricing with clients to maximize revenue retention.
Address client concerns and objections to renewal through effective communication and problem-solving.
Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.
Requirements:
Minimum A Level/Diploma and above.
Immediate start.
Proven experience in sales support, customer service, or inside sales roles.
Prior experience in contract negotiation and renewal management is a plus.
Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279
JOB SUMMARY:
The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.
RESPONSIBILITIES:
1). Sales Support:
Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
Conduct market research to identify new sales opportunities and provide insights to the sales team.
Coordinate with internal departments to address client needs and ensure timely delivery of products or services.
2). Renewal Management:
Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
Negotiate renewal terms and pricing with clients to maximize revenue retention.
Address client concerns and objections to renewal through effective communication and problem-solving.
Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.
QUALIFICATIONS & EXPERIENCE:
Minimum A Level/Diploma and above.
Immediate start.
Proven experience in sales support, customer service, or inside sales roles.
Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
Prior experience in contract negotiation and renewal management is a plus.
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In this position, you support the Sales assigned organization (Division & Market) and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area in Smart Power, PG Power Protection, for our global sales team and be based in Switzerland.
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Our client is a platform for discerning travellers. It operates within the hospitality sector, curating one of the world's most exclusive portfolios of boutique hotels with a mission to redefine the standards of luxury travel. Over time, our client has evolved into a prominent global travel club, attracting over a million passionate members who share their enthusiasm for distinctive accommodations.
Each property within their portfolio undergoes meticulous selection and evaluation by their team. Beyond mere curation, our client is devoted to delivering unparalleled service, assistance, and inspiration to their members, ensuring that every experience with them surpasses expectations and becomes genuinely extraordinary. Promptly responds to inbound enquiries from members and B2B partners through all channels - phone, email, chat, and web form and proactively reach out to new leads and existing members to drive growth
Provides high customer service to members and B2B partners during, before and after the booking process including complaint resolution when needed. Supporting Responsibilities: Handle multiple queries simultaneously via phone, email, live chat and social forums with flair and personality
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The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.
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Secure the highest possible goods availability in partnership with the commercial team and taking into account country-specific positioning campaigns, the commercial calendar and local store activities.
Act as the main contact partner for all range management and operational supply-related questions, in the commercial team in the store.
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The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.