Otis Elevator Co. is seeking a seasoned leader to head Spare Parts Center operations across Southeast Asia and Australia. You will drive a centralized operating model, align regional Parts Center activities with APAC objectives, and oversee parts sales, technical support, logistics, and warehousing.
You will lead a team of about 20 and report into the APAC leadership team. The role requires a Bachelor’s degree with 15+ years in manufacturing or service operations, strong financial acumen, and
GCC scope identification and structuring: For each qualified opportunity, we analyze and identify which scopes or deliverables are suitable for GCC execution. Typically, these include non-customer-facing engineering work above established thresholds of project size/hours or equivalent criteria.
Coordination & Communication: Involves being the primary bridge. This bridge connects the subregional proposal owner and the regional pursuit team, which consists of App cons, Proo cons, Sales.
Estimation orchestration and validation: For GCC portion of scope, coordinate the preparation of detailed cost and effort estimates by the GCC proposal team, providing them with necessary scope details and context. Review and validate the completeness and realism of the GCC team's estimate and assumptions, ensuring they align with the customer expectations and overall solution design. Resolve discrepancies, such as duplicate or omitted tasks, between Regional and GCC estimation.
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To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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Lead and develop the Heart Recovery clinical and sales team to drive Impella adoption and establish Heart Recovery as the standard of care across South East Asia.
Support patient outcomes by providing clinical guidance within the cath lab, OR, and ICU, while ensuring adherence to the latest Heart Recovery clinical strategies.
Conduct After Action Reviews and Case Reviews with physicians to ensure continuous learning, quality improvement, and excellence in clinical practice.
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To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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We are looking for dynamic students to join our internship program. The student filling this position will handle a wide range of important duties. We will create a remarkable learning and professional experience for interns to have real exposure to the working environment. It is a great opportunity to gain hands-on experience and enhance your resume by contributing to projects at Credit Guarantee Corporation Malaysia Berhad.
Requirements:
• Current enrollment in an undergraduate course (Mathematics/Statistics/Business Management/HR/Comms/Marketing) with strong academic record.
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Develops and executes integrated performance marketing strategies across digital channels including SEM, SEO, social media, programmatic, affiliate marketing, display advertising and retargeting.
Drives consumer acquisition and retention by delivering targeted campaigns that increase quality traffic to Nespresso's digital platforms.
Owns the digital path to purchase, optimising awareness, consideration and conversion throughout the consumer journey.
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Proven 5+ years of experience in a similar position as an SME or Sales/Solution Architect position who combines sales experience with big technical knowledge - Must
Technical - Voice Conversational AI (Virtual Voice Agents, Agent Assistants, Real-Time Translations, etc.), Contact Center, and Telecom (VoIP) experience are mandatory - Must.
Experience in selling real-time communication (telephony) solutions and services to contact centers - Must
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