To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals....
Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Typically possesses 2–4 years of experience in expense management or finance shared services.* Provides advanced operational support across one or more Expense Management workstreams, including complex, quality assurance, delinquency management, corporate card administration, legal entity and card balance reconciliation, meeting card administration, ticket management, and policy exception handling. Serves as a subject matter expert, supports knowledge transfer, and drives process standardization and continuous improvement initiatives.* Proven work knowledge to manage payment reporting and reconciliation activities.
Strong proficiency in Japanese wih JLPT N3 and above is a MUST· Proficient in MS Office applications and any ERP software as an end-user.
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master)....
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts....