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300+ Service Desk Analyst Jobs - July 2026 - Urgent Hiring
Showing 312 jobs results for
"service desk analyst"
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Undisclosed
KL City
- Provide IT support to users via phone, email, chat, or ticketing system.
- Troubleshoot hardware, software, printer, email, and network issues.
- Log and manage support tickets, ensuring timely resolution. ...
Posted
15 days ago
Undisclosed
KL City
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Ability to provide technical support over the phone
- Excellent Oral and Written Communication skills ...
Posted
23 days ago
Undisclosed
KL City
- Provide technical support over the phone to end users on hardware, software, and connectivity issues
- Resolve customer issues related to laptops, desktops, and VDI infrastructure
- Assist with network connectivity, PC support, and VPN troubleshooting ...
Posted
22 days ago
Undisclosed
KL City
- Provide L2 technical support over the phone for end user computing devices including laptops, desktops, and VDI
- Troubleshoot and resolve hardware issues for desktops and laptops
- Support network connectivity, PCs, and VPN connections for end users ...
Posted
22 days ago
SGD2,500 - SGD3,000 Per Month
Singapore
- Provide Level 1 IT support via phone, email, or chat.
- Log and resolve incidents and service requests.
- Troubleshoot Windows, MS Office, Outlook, printers, and basic network issues. ...
Posted
22 days ago
Undisclosed
KL City
- Position: Service Desk Analyst
- Employment Type: Full-Time (Permanent)
- Location: Wisma LYL, Kuala Lumpur, Malaysia ...
Posted
22 days ago
Undisclosed
- Attending to phone calls, self-service tickets and emails relating to business issues and to escalate issues appropriately using hierarchical and functional escalation guidelines.
- Monitor and ensure audit trail of all incidents/cases logged through the use of required tools. Manage incidents/ tickets ensuring speedy resolution within the SLA's timeframe.
- Prepare reports and statistical analysis of data mined and gathered from the ticket logging and tracking system. ...
Posted
11 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide Level 1 IT support via phone, email, or chat.
- Log and resolve incidents and service requests.
- Troubleshoot Windows, MS Office, Outlook, printers, and basic network issues. ...
Posted
2 days ago
Undisclosed
KL City
- Provide Level 1 IT support via phone, chat, and web.
- Troubleshoot hardware, software, and system-related issues remotely.
- Diagnose and resolve technical issues or escalate when required. ...
Posted
3 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Provide 1st line support for the user base, managing and prioritising support requests from local and remote users
- Diagnose and troubleshoot software, hardware, and connectivity issues
- Support Inventory, Engineering tools, and other business software ...
Posted
9 days ago
Undisclosed
- To provide technical assistance to users through phone, emails of fax
- To provide 1st level support and troubleshooting.
- To ensure continuous improvement to the job function ...
Posted
7 days ago
Undisclosed
KL City
- Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web.
- Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies.
- Analyze customer-reported issues and determine appropriate solutions or escalation pathways. ...
Posted
3 days ago
Undisclosed
KL City
- *Job Title: Service Desk Analyst/ Technical Support Engineer*
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
7 days ago
Undisclosed
- Dental insurance
- Free parking
- Health insurance ...
Posted
17 days ago
Undisclosed
- Act as a single point of contact for phone calls and tickets from employees concerning IT issues and queries.
- Provide 1st and 2nd level support - troubleshoot and resolve IT related problems form software to hardware, such as Microsoft Windows 10 & above and Microsoft Office 365, laptops, desktops, printers, mobile devices, network connection.
- Handle IT support phone calls and tickets within SLA defined. ...
Posted
9 days ago
Undisclosed
Singapore
- Investigate and resolve complex workplace IT incidents involving user devices, operating systems, connectivity, authentication, endpoint configuration, applications and peripheral equipment.
- Assess and isolate probable root causes by distinguishing whether an issue is related to the device, user account, network, endpoint policy, application, security control or a wider service outage.
- Coordinate with Service Desk, Network, Security, Identity & Access, Workplace, Infrastructure and Application resolver groups, providing clear technical evidence and supporting on-site validation or remediation activities. ...
Posted
21 days ago
SGD3,800 - SGD4,000 Per Month
Singapore
- Provide support as a project team member as needed
- Provide 1st line support for the user base located in Altrad Singapore
- Support Inventory, Engineering tools and other software’s ...
Posted
22 days ago
Mettler-Toledo International, Inc
Undisclosed
- Act as a single point of contact for phone calls and tickets from employees concerning IT issues and queries.
- Provide 1st and 2nd level support - troubleshoot and resolve IT related problems form software to hardware, such as Microsoft Windows 10 & above and Microsoft Office 365, laptops, desktops, printers, mobile devices, network connection.
- Handle IT support phone calls and tickets within SLA defined. ...
Posted
9 days ago
Undisclosed
KL City
- Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web.
- Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies.
- Analyze customer-reported issues and determine appropriate solutions or escalation pathways. ...
Posted
18 days ago
Undisclosed
KL City
- Provide Level 1 IT support via phone, chat, and web.
- Troubleshoot hardware, software, and system-related issues remotely.
- Diagnose and resolve technical issues or escalate when required. ...
Posted
a month ago
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via the service portal.
- Troubleshoot and resolve basic to intermediate hardware, software, and network issues.
- Record and track all incidents and service requests using the IT service management tool. ...
Posted
a month ago
Undisclosed
KL City
- Currie & Brown job description
- Job Title: Global Service Desk Analyst
- Location of role: Malaysia ...
Posted
a month ago
Undisclosed
KL City
- Proficiency in Japanese
- Good command of English is preferred.
- 1st line support – troubleshooting of IT related problems from in-house software to hardware, such as iPhones/iPads, Laptops, PCs, and Printers ...
Posted
a month ago
Undisclosed
- Proficiency in Japanese
- Good command of English is preferred.
- 1st line support – troubleshooting of IT related problems from in-house software to hardware, such as iPhones/iPads, Laptops, PCs, and Printers. ...
Posted
a month ago
Undisclosed
- Proficiency in Japanese
- Good command of English is preferred.
- 1st line support – troubleshooting of IT related problems from in-house software to hardware, such as iPhones/iPads, Laptops, PCs, and Printers. ...
Posted
a month ago
SGD7,000 - SGD7,000 Per Month
Singapore
- Act as the primary liaison with external network and infrastructure vendors.
- Monitor network and system health, managing incident response and escalation where required.
- Maintain server environments, including hardware oversight and system configuration. ...
Posted
2 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
13 days ago
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