To manage and optimize existing AdWords (PPC) campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
Respond to customer support inquiries in accordance with training provided, standards and policies, including to supply diagnosis, resolution, and tracking of end user issues based on guidelines, documentation and scripts provided
Team Leadership & Operations ManagementDirect & Mentor: Manage, train, and guide a team of Influencer Marketing Executives to successfully plan, execute, and deliver multiple campaigns simultaneously.Process Optimization: Establish, standardise, and streamline workflows for KOL/KOC sourcing, outreach, product seeding, contract negotiation, and content review.Workload Allocation: Oversee executive campaign assignments, monitor deadlines, and ensure seamless coordination between internal teams and external talent.
Project CoordinationCoordinate with clients, third-party partners, developers, and internal teams to ensure projects progress smoothly and remain on schedule.