Prepare and serve a variety of coffee and other beverage orders according to established recipes and quality standards, ensuring consistency and customer satisfaction.
Identify training needs for outlet staff through outlet visits, performance reports, KPI results, customer feedback and discussions with Area Managers and Wing Head
Review the current workflow and SOPs for one Morn Coo Coo 早安公雞 outlet. Deliver a prioritized gap report, update selected core service, hygiene and operating SOPs, conduct one half-day staff training session, and provide final files plus a handover briefing. Any additional outlets or deliverables require a separately agreed scope.