Multi-Store Operations & Leadership: Oversee the daily operations of assigned retail stores. Manage employee scheduling, drive recruitment efforts, and lead teams to ensure high performance and excellent customer service.
Inventory & Visual Merchandising: Maintain optimal stock levels by managing inventory controls, including strategic repeat ordering and inter-branch merchandise transfers. Uphold strict in-store visual merchandising standards to maximize product appeal.
Retail Expansion & Projects: Play an active role in business development by overseeing new store setups, supervising renovation progress, executing promotional events, and conducting site visits for potential new locations.
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Interpersonal skills
Problem-solving skills
Communication skills
Leadership skills
Retail operations
Store management
Visual merchandising
Inventory control
Performance analytics
Transport
Promotion and sales of Housing Property comprising Apartment, Apartment Shop, Individual Shop, Bungalow Shop, Terrace Residential Units, Bungalow house.
Leading a team of sales executive
Maintaining and reporting receipt schedule, registration schedule, Sale and Purchase Agreement schedule, loan schedule, Billing and collection Schedule, Purchasers Schedule, Architect Certificate Schedule, handing over schedule, instalment and other schedule.
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• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
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Ensure store operational requirements as per set Standard Store Operating Procedure (SOP) and by scheduling and assigning employees; following up on work results all the time
Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results providing advice for staff performance improvement
Ensure all the time excellent customer service and demonstrate strong selling skills
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While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
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