Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about products, services, and order status.
Manage and mentor a multi-racial team of discipline leads (Mechanical, CDA, Electrical, Exhaust, UPW, PDS, Bulk & Special Gas, Chemical, Slurry, I&C, etc.) across Penang and Kulim sites.
Coordinate, provide technical briefings, supervise, inspect, and oversee the acceptance of cleanroom interior fit-out works throughout the construction process.
Lead and manage multiple automation projects from kickoff through deployment, ensuring delivery within scope, timeline, budget, and quality expectations.