To provide prompt technical support for network-related incidents, service requests, troubleshooting, configuration, and connectivity issues within the hospital environment.
Act as the main contact point for all network-related issues reported through Helpdesk, First Level Support, users, vendors, or hospital representatives.
Respond to customers and internal support teams to help diagnose and resolve network problems, including LAN, WAN, VLAN, Wi-Fi, switch connectivity, port issues, IP addressing, routing, firewall connectivity, and network access-related matters.
...
To provide prompt technical support for network-related incidents, service requests, troubleshooting, configuration, and connectivity issues within the hospital environment.
Act as the main contact point for all network-related issues reported through Helpdesk, First Level Support, users, vendors, or hospital representatives.
Respond to customers and internal support teams to help diagnose and resolve network problems, including LAN, WAN, VLAN, Wi-Fi, switch connectivity, port issues, IP addressing, routing, firewall connectivity, and network access-related matters.
...