Engage with potential and existing customers through various online channels (e.g., website chat, social media, email, phone) to understand their needs and provide information about Chimo Life's health and lifestyle products.
Micro-Stay & Hourly Pricing: Develop and manage pricing models for non-traditional stay patterns, including day-use, transit, or hourly bookings to maximize bed utilization within a 24-hour cycle.
Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
Safely operate a commercial vehicle (e.g., truck, van, or lorry) to transport goods and materials to and from designated locations within Kuala Lumpur and surrounding areas.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
Accurately process customer transactions using the Point of Sale (POS) system, including cash, credit card, and other payment methods, ensuring all sales are recorded correctly.
Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.