Sales Administration & Transaction Processing: Execute end-to-end sales administration processes including booking, SPA documentation, loan documentation, and billing coordination, ensuring accuracy and timely processing.
Credit Control & Collections: Monitor purchaser payment schedules, follow up on outstanding payments, and ensure collections are in accordance with SPA terms and company policies.
Documentation & Data Management: Maintain accurate records of purchaser information, payment details, and transaction updates in the developer management system, ensuring completeness and accuracy.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Manage project administration by maintaining and updating project trackers, purchaser conversion status, SPA signing progress, lawyer assignments, renovation listings, and other project records.
Coordinate with purchasers, agents, solicitors, contractors, and internal stakeholders to ensure timely submission of documents, SPA execution, unit locking, unit swaps, refund requests, and other project-related matters.
Serve as the primary point of contact for purchasers after Vacant Possession (VP), providing guidance on key collection, access card registration, defect submission, renovation applications, and property management onboarding.
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fast responses
Basic Excel or Google Sheets skills
Interest in eCommerce and TikTok Shop
Responsible and organized attitude
Good communication skills
TikTok Shop operations
Sales data entry and basic reporting
Attention to detail in product details
Ability to support live-stream product preparation
Basic customer service mindset