setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
Aggregate, analyze, and report sales team KPIs, targets, and performance metrics to management, facilitating informed decision-making and alignment with corporate objectives.