Prepare a variety of meats / seafood / poultry / vegetables and other food items for cooking in broilers / ovens / grills / fryers and other kitchen equipment
Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries and resolving issues via phone, email, and in-person interactions.
Project & Fleet Coordination: Act as the primary point of contact for corporate clients and our delivery fleet across various enterprise projects, ensuring seamless and timely execution.
Assist senior editors in the content development and editing process for educational books and materials, ensuring accuracy, clarity, and adherence to curriculum standards.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Oversee and coordinate the Company’s daily administrative affairs, including meeting arrangements, procurement and management of office supplies, maintenance of the office environment, and document receipt, dispatch, and filing.