Customer-focused, patient, and comfortable working in a rotational-shift call-centre environment.
About the Company & Role
Our client is an established Business Process Outsourcing company supporting international brands across customer service and operational functions. In this role, you will provide customer support for a leading global travel platform serving travellers and accommodation partners worldwide.
...
Customer-focused, patient, and comfortable working in a rotational-shift call-centre environment.
About the Company & Role
Our client is an established Business Process Outsourcing company supporting international brands across customer service and operational functions. In this role, you will provide customer support for a leading global travel platform serving travellers and accommodation partners worldwide.
...
Customer-focused, patient, and comfortable working in a rotational-shift call-centre environment.
About the Company & Role
Our client is an established Business Process Outsourcing company supporting international brands across customer service and operational functions. In this role, you will provide customer support for a leading global travel platform serving travellers and accommodation partners worldwide.
...
Customer-focused, patient, and comfortable working in a rotational-shift call-centre environment.
About the Company & Role
Our client is an established Business Process Outsourcing company supporting international brands across customer service and operational functions. In this role, you will provide customer support for a leading global travel platform serving travellers and accommodation partners worldwide.
...
Pengetahuan asas mengenai pengujian perisian, Ujian Penerimaan Pengguna, pelaksanaan sistem, pangkalan data, atau SQL merupakan satu kelebihan tetapi tidak diwajibkan.
Mempunyai kemahiran komunikasi dan interpersonal yang baik, serta yakin untuk memberikan sokongan kepada pelanggan, mengendalikan latihan pengguna, dan bekerjasama dengan pasukan teknikal dalaman.
Berorientasikan pelanggan, sabar, bertanggungjawab, serta mampu mengurus pelbagai tugasan dan membuat susulan terhadap isu dalam tempoh yang ditetapkan.
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Talent & Performance Coordination: Support managers through performance appraisal timelines, help track goal completion (KPIs/OKRs), and assist with local onboarding and offboarding procedures.
Change Management & Communication: Help draft and distribute communications regarding structural or procedural changes within specific business units.
Administrative & Process Management: Maintain internal HR systems, update organizational charts, and ensure seamless cross-functional coordination with Talent Acquisition, Payroll, and Total Rewards.
...
Talent & Performance Coordination: Support managers through performance appraisal timelines, help track goal completion (KPIs/OKRs), and assist with local onboarding and offboarding procedures.
Change Management & Communication: Help draft and distribute communications regarding structural or procedural changes within specific business units.
Administrative & Process Management: Maintain internal HR systems, update organizational charts, and ensure seamless cross-functional coordination with Talent Acquisition, Payroll, and Total Rewards.
...
Talent & Performance Coordination: Support managers through performance appraisal timelines, help track goal completion (KPIs/OKRs), and assist with local onboarding and offboarding procedures.
Change Management & Communication: Help draft and distribute communications regarding structural or procedural changes within specific business units.
Administrative & Process Management: Maintain internal HR systems, update organizational charts, and ensure seamless cross-functional coordination with Talent Acquisition, Payroll, and Total Rewards.
...
Talent & Performance Coordination: Support managers through performance appraisal timelines, help track goal completion (KPIs/OKRs), and assist with local onboarding and offboarding procedures.
Change Management & Communication: Help draft and distribute communications regarding structural or procedural changes within specific business units.
Administrative & Process Management: Maintain internal HR systems, update organizational charts, and ensure seamless cross-functional coordination with Talent Acquisition, Payroll, and Total Rewards.
...