Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
Strong ability to communicate technically with customers, gather and clarify requirements accurately, and convert them into structured, comprehensive technical proposals and design documents.
Solid engineering background with good understanding of mechanical, electrical, control, or manufacturing systems principles.
Excellent communication and presentation skills; able to explain complex technical concepts clearly to both technical and non-technical audiences.
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Strong troubleshooting skills, knowledge of asset management, and familiarity with network cabling and server setups.
Diploma or Bachelor’s degree in IT, Computer Science, or a related field. Relevant certifications are a plus.
3 – 5 years of IT support experience, with mandatory experience in a manufacturing environment (hands-on with industrial hardware and factory networks).
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