A. Security Duties
Monitor and control entry and exit of staff
visitors
and vehicles
Conduct routine patrols of the premises (day/night)
Ensure all gates
doors
and storage areas are secured
Record all visitor movements in logbook
Report any suspicious activity
theft
or safety hazards immediately
Handle emergency situations (fire
break-ins
accidents) in accordance with SOP
Ensure compliance with company security policies
B. General Worker Duties
Assist in loading and unloading goods (e.g. LPG cylinders / stock)
Support store/warehouse arrangement and stock movement
Perform basic cleaning and housekeeping of premises
Assist in minor maintenance (e.g. changing lights
Skills: Exceptional team leadership, analytical problem-solving capabilities, and stakeholder communication skills to handle escalated consumer grievances.
The General Manager of Customer Service Operations is responsible for strategically leading and overseeing aftersales operations, customer experience initiatives, and workshop maintenance activities across authorized service centre. The primary mission is to optimize service revenue, lead and motivate technical teams, ensure adherence to regulatory standards, and maximize the Customer Satisfaction Index.
Education : A Bachelor’s Degree in Automotive Engineering, Mechanical Engineering, Business Administration, or a related field.
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