Industry Focus: Proven experience within a multi-outlet cafe chain, Quick Service Restaurant (QSR), or F&B retail environment.
Niche Domain Knowledge: Strong background specifically in coffee, tea, RTD (ready-to-drink) beverages, or dairy/syrup formulations.
Store-Level Practicality: Ability to craft digital Standard Operating Procedures (SOPs) that retail baristas can easily execute during rush periods without slowing down throughput....
Good command of written and spoken English and Bahasa Malaysia with strong communication and interpersonal skills to liaise effectively with 3PLs and internal teams.
Solid time management skills with the ability to follow instructions and meet daily deadlines in a structured environment.
Computer literate with functional skills in Microsoft Office Suite, particularly Microsoft Excel for data tracking and reporting....
Knowledge of digital marketing and social media platforms is an advantage.
Willing to travel locally when required.
Good communication, interpersonal, organizational, and presentation skills. Willing to learn, proactive, and able to work independently as well as in a team....