Strong proficiency in Excel and PowerPoint, with the ability to translate financial data, business performance and operating metrics into clear management and investor-facing materials
Self-driven, accountable and able to work with urgency, minimal supervision and strong attention to detail
Ability to be a team player and act professionally and ethically
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Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
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