Hands-on command of a consumer application or loyalty platform as an owner — membership growth, CRM, lifecycle campaigns, points economics — not as a stakeholder of someone else's product.
Genuine platform fluency across Instagram, TikTok, Facebook, Threads and Xiaohongshu, with a view on what each is actually good for.
Experience building or professionalising KOL and agency management, including the governance and paper trail behind it.
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Assist in preparing detailed reports on the progress and results of marketing campaigns.
Assist in sales/promotion/briefing/ of new sales promotions/ campaign or product launches to the Operations Team and ensure effective and timely activities roll out and motivate participation from the outlets for promotions and campaigns results.
Actively follow through, track, monitor, and analyze all sales and promotions executions against sales objectives and evaluate ROI for marketing activities.
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Prepare, maintain, and update related documentation, system records, and administrative paperwork, ensuring accurate product information, pricing, stock data, and promotional setup in all relevant systems.
Actively select, evaluate, and negotiate with suppliers to secure the best trading terms, build strong relationships, and monitor vendor performance to resolve operational issues such as late deliveries and returns.
Assist and plan purchases, manage budgets (OTB), and control margins.
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Organized
Time Management
Multitasking
Purchasing
Administration Management
Microsoft Office
SAP
Event Marketing
English Language
Mandarin
able to adapt fast pace working environment
willing to learn
participate in events (bookfair/bookfest)
promotion planning
liaise with marketing team for activities
Live Streaming
Product Knowledge
Salesmanship
Communication Skills
Engagement
Brand Promotion
E-commerce
Customer Service
Adaptability
Time Management
Content Creation