Able to build systems from scratch, not only maintain existing HR processes.
Experience working in a growing SME, founder-led company, retail, beauty, service, FMCG, e-commerce, wellness, education, or multi-department environment is highly preferred.
Strong understanding of people management, performance issues, probation review, employee relations, and talent retention.
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Performance Management: implement KPIs and performance review systems, work with store managers to address performance gaps and implement recognition and reward programs.
Compensation & Benefits: design competitive compensation and benefits compliant with Malaysian regulations; oversee payroll processing and benefits administration.
HR Operations & Compliance: maintain HR records, ensure compliance with Malaysian labor laws (e.g., Employment Act 1955), draft and update HR policies, and support halal certification requirements and audits.
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Administrative Support: Organize and maintain physical and digital financial filing systems, handle staff expense claims, and support audit preparations.
Supplies & assets: You will monitor inventory and place orders for stationery, pantry items, and equipment as needed.
Vendor coordination: You will liaise with building management, cleaning services, and IT or equipment repair vendors to keep the office running.
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