Strong leadership, analytical and organizational skills; demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
Proficient in POS systems and Microsoft Office applications
Daily oversight of VIP Room bookings and covers/pax, briefing staff ahead of service, and forward planning for events and upcoming reservations with the Floor Manager and Hostess
Strong leadership, analytical and organizational skills; demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail.
Leadership & Competencies: Strong leadership, site coordination, communication and interpersonal skills; ability to manage subcontractors and site personnel; problem-solving, decision-making, organisation and attention to detail; able to manage multiple projects and priorities; proactive and responsible.
Languages & Other Requirements: Able to communicate effectively in English and Bahasa Malaysia; willing to travel to project sites; possession of own transport and valid driving licence preferred; CIDB Construction Site Supervisor Certification (CCS) preferred.
Benefits: EPF, SOCSO & EIS contributions, annual and medical leave, performance bonus (company policy), training and career development, exposure to construction projects.
Thinks commercially. You have 3–5 years of experience in sales management, operations management, hospitality, or retail management, with a proven track record of hitting revenue targets, managing budgets, and using data to drive decisions.
Leads with confidence. You have demonstrated ability to motivate, coach, and manage a diverse team. You hold people accountable with care and clarity.
Communicates with impact. You build strong relationships with members, mall management, and corporate stakeholders. You write well, speak clearly, and listen actively.
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Performance Management: implement KPIs and performance review systems, work with store managers to address performance gaps and implement recognition and reward programs.
Compensation & Benefits: design competitive compensation and benefits compliant with Malaysian regulations; oversee payroll processing and benefits administration.
HR Operations & Compliance: maintain HR records, ensure compliance with Malaysian labor laws (e.g., Employment Act 1955), draft and update HR policies, and support halal certification requirements and audits.
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