Act as a live moderator by managing comments, pinned products, audience engagement, and promotional activities during livestreams.
Monitor livestream performance and promptly troubleshoot basic technical issues related to audio, video, internet connectivity, and streaming platforms.
Coordinate with internal teams, hosts, and operation staff to ensure livestream schedules are executed efficiently and on time.
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Office Administration
Record Keeping
Scheduling Appointments
Communication Skills
Time Management
Organizational Skills
Problem Solving
Attention to Detail
Customer Service
Data Entry
Document Management
Teamwork
Cocktail and beverage preparation
Knowledge of spirits
wines
beers and other beverages
Basic cocktail-making techniques
Bar setup and closing procedures
Garnishing and drink presentation
Inventory and stock handling
Good customer service and communication skills
Ability to work efficiently under pressure
Teamwork and coordination
Performance Management: implement KPIs and performance review systems, work with store managers to address performance gaps and implement recognition and reward programs.
Compensation & Benefits: design competitive compensation and benefits compliant with Malaysian regulations; oversee payroll processing and benefits administration.
HR Operations & Compliance: maintain HR records, ensure compliance with Malaysian labor laws (e.g., Employment Act 1955), draft and update HR policies, and support halal certification requirements and audits.
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