Full Time CRM Executive Jobs, Salary up to MYR 3,200 in Sixty Two Marine Aquarium Selangor - Maukerja

Experience with CRM or marketing automation platforms (Insider, Klaviyo, Braze, Salesforce Marketing Cloud, etc.)

Basic understanding of customer segmentation and lifecycle marketing

Familiarity with data handling (Excel, Google Sheets, CSV uploads)

Basic knowledge of UX principles for email and web personalization

Experience working with design teams on marketing assets

SQL or data analysis knowledge

Experience with A/B testing tools

Knowledge of HTML for email

Experience with eCommerce CRM campaign

Ampang: Reliably commute or planning to relocate before starting work (Preferred)

Build and execute CRM campaigns using the Insider platform (Email, Web Push, Onsite, SMS)

Assist in setting up automated customer journeys including welcome flows, abandoned cart, browse abandonment, and re-engagement campaigns

Ensure campaigns are scheduled and delivered accurately according to marketing timelines

Create and manage audience segments based on behavior, engagement, and purchase history

Analyze customer data to identify target audiences and campaign opportunities

Maintain and update customer attributes and data structure within the CRM system

Support data uploads, data validation, and troubleshooting CRM data issues

Implement personalized experiences on-site and in CRM communications

Work with designers to ensure CRM assets align with UI/UX best practices

Optimize customer journeys to improve engagement and conversion

Monitor campaign performance including open rate, click-through rate, conversion, and revenue attribution

Provide insights and recommendations to improve CRM campaigns

Assist in A/B testing to optimize campaign performance

Work closely with marketing, design, and e-commerce teams to align CRM campaigns with business goals

Coordinate with external CRM vendors or platforms (e.g., Insider support) when necessary