Product listing creation and optimisation
E-commerce product content writing
Product specification and data entry
SEO keyword research
Product title and description writing
Marketplace listing management
Adobe Photoshop
Canva
Product image editing and retouching
E-commerce banner and promotional graphic design
Attention to detail and accuracy
Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions....
• Manage the daily operations of the Come Come self-operated shopping App and execute the overall e-commerce operational strategy.• Maintain product listings, category management, homepage merchandising, promotional landing pages, and campaign configurations.• Plan, execute, and optimize marketing campaigns, including discounts, flash sales, coupons, membership promotions, seasonal campaigns, and festive promotions to increase user engagement and sales conversion.• Analyze sales performance and customer behavior data to continuously optimize product assortment, homepage recommendations, merchandising strategies, and operational performance, customer retention, and repeat purchase rate.• Collaborate closely with the Procurement, Warehouse, Customer Service, Logistics, and Technical teams to ensure smooth platform operations and an excellent customer experience.• Coordinate new product launches and promotional campaigns to drive product visibility and develop best-selling products.• Monitor industry trends, competitor activities, and market developments, and recommend strategies to enhance platform performance and competitiveness.• Identify opportunities to improve user experience, operational efficiency, and business growth through data-driven decision-making.• Prepare regular performance reports for Management.
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly...