Mantra Communication Sdn Bhd is an established 360 creative agency offering integrated solutions across advertising, events, digital, design, social media, and client servicing.
Manage a designated portfolio of segment-based accounts while driving new business acquisition and growth to achieve assigned sales targets and revenue goals.
Act as the primary liaison between customers and internal cross-functional teams to ensure timely and effective delivery of customer business requirements.
Identify, develop, and execute opportunities for revenue growth through both direct and indirect sales channels on a monthly and annual basis.
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Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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Serve as the primary liaison for key chain pharmacies and key hospital accounts involved in cardiovascular metabolism product portfolios.
Develop and execute Key Account Business Plans that align customer priorities (e.g., patient management/education programs, screening programs) with company objectives.
Build long-term strategic partnerships through joint business planning, focusing on patient care solutions.
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Managing and growing key modern trade and hypermarket accounts, ensuring product visibility, availability, and promotion in assigned outlets including Jaya Grocer, AEON, Village Grocer, B.I.G., Mercato, Lotus’s, and other premium retailers.
Developing account plans, negotiating trading terms, preparing sales forecasts, monitoring performance, and implementing promotions and merchandising activities.
Collaborates with internal teams to support customer needs and resolve operational issues.
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Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Provide inputs to customers' business plans based on “post analysis” which could include integrating Nielsen data, business intelligence data and point of sale information
Report and communicate key performance indicator achievements on projected sales and profitability targets by customers
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We are looking for a detail-oriented and dependable Accounts Assistant to join our growing team.
You will support the day-to-day finance operations of the company and gain practical exposure across Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL), reconciliations and month-end activities.
Handle daily accounting entries and maintain accurate financial records.
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Monitoring accounts receivable and preparing aged receivables reports for management review.
Day to day Account Receivable (AR) functions. Closely monitor, control and update customers' account & details for payment collection.
Fully in charge of credit control of customers (Debtors Account) and follow up payment for overdue invoices, including coordinating payment collection with sales team.
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