Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Lead and manage the full scope of HR and Administration functions, including Recruitment, Performance Management, Learning & Development, Compensation & Benefits, Payroll, Industrial Relations, Employee Engagement, and General Administration.
Develop and execute HR strategies, policies, and initiatives that align with the company’s business objectives.
Lead the recruitment team in executing manpower planning, recruitment strategies, and talent acquisition initiatives to support organizational needs to ensure timely fulfilment of vacancies and build talent pipelines for critical roles.
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Assist with HRDC grant applications, supporting documents, JD14, T3 forms, claim submission and follow-up with clients.
Liaise with clients to confirm training dates, venues, PIC details, participants and other training arrangements.
Coordinate trainer notes, training materials, attendance lists, folders, pens and other required training items, including checking venue facilities such as projectors.
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Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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Lead, supervise and develop the team by managing workload distribution, setting performance expectations, monitoring service delivery standards, coaching team members and ensuring operational objectives are achieved efficiently and effectively.
Establish contract governance framework and manage the end-to-end contract lifecycle by overseeing contract administration, renewal planning, compliance monitoring, service level adherence and maintaining effective contract governance practices.
Plan, coordinate and oversee workplace renovation and space optimisation projects to ensure efficient utilisation of resources, alignment with business requirements, compliance with regulatory standards, and successful project delivery within approved timelines and budgets.
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Assist with recruitment and onboarding processes, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks
Support the HR team in maintaining employee records and documentation
Assist with employee relations and engagement initiatives
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Responsible for supporting the Sales & Marketing team in promoting the company's products and services, preparing marketing materials, coordinating marketing activities, and assisting with customer communications.
Assist in preparing sales and marketing materials.
Assist in preparing presentations, proposals, quotations, and company profiles.
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Assist in developing and updating learning materials, including presentation slides, facilitate or guides, learner workbooks, assessments, and digital learning content.
Support the design and development of e-learning modules and other digital learning resources.
Conduct research and gather information to support content development and learning initiatives.
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Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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