Support the Program Leads in managing day-to-day execution, ensuring project streams deliver on time, within scope, and in alignment with program objectives.
Maintain the master project plan, tracking wave rollouts (Wave 1 through Wave 4), critical milestones, cross-dependencies, and risks.
Establish and facilitate project cadence meetings, action tracking, status reporting, and decision logs across all governance tiers.
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Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification
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Warehouse Space & Layout Management: Plan and optimize warehouse capacity, space utilization, zoning, racking, binning, and palletization for efficient stock storage and movement.
Inventory Control & Stock Auditing: Oversee stock availability, accurate WMS recording, and lead monthly and year-end stock counts including discrepancy reconciliation.
Material & Stock Shortage Management: Monitor raw materials and stock levels against order requirements to identify and address shortages promptly.
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Monitor and complete Good Receiving Notes (GRN) across all outlets, the central kitchen, and the distribution center.
Assist the Procurement Manager in generating, verifying, and issuing Purchase Orders (POs) for outlet stock requests, new menu launch, marketing collaterals and other requests.
Maintain and update the Halal Ingredient Master List, ensuring all supplier Halal certifications remain valid and fully compliant with regulatory standards.
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Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Manage the full employee lifecycle, including recruitment, onboarding, confirmation, transfers, promotions, and offboarding.
Prepare and publish job advertisements, screen resumes, conduct background screening, coordinate interviews, and communicate with candidates throughout the recruitment process.
Conduct new employee orientation and ensure all onboarding documentation is completed.
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National Kidney Foundation of Malaysia (NKF), established in 1969, is dedicated to improving the lives of people affected by kidney disease and kidney failure. NKF provides subsidised dialysis treatment and support for peritoneal dialysis, as well as kidney health screening, prevention, education, and awareness programmes. With centres and programmes nationwide, NKF works closely with healthcare professionals, partners, and communities to promote better kidney health.gan donation campaigns, and educational and awareness initiatives to promote kidney health.
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies.
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Defining key targets and ensuring their achievement by monitoring progress and implementing improvement actions to enhance customer support and satisfaction.
Ensuring the most competitive offers by considering market conditions and customer requirements, and identifying the most effective sales approach (e.g., direct sales, consortium, or channel).
Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer, and supporting bid/no-bid analyses and decisions.
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Ensure proactive, reliable, and timely completion of projects, aligned with global HR objectives while maintaining regulatory compliance. Approach tasks with high customer-centricity, manage complex HR requests, and be and expert in end-to-end HR scopes (i.e., hiring to separation, international and domestic movements, connection between HR processes with IT and Finance). Develop and deliver comprehensive training programs, ensuring high-quality data maintenance through regular checks, trend analysis, and tackling root causes of concerns
Collaborate with various stakeholders to keep process documentation and training materials up-to-date. Ultimately in charge of governing the accuracy and completeness of documentations (working instructions and knowledge articles) by working closely with the ELM Senior Specialists
Lead and contribute to continuous improvement initiatives (process efficiency, effectiveness, and automation) and be the primary ELM focal point for global and regional HR system projects
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Lead and manage end-to-end physical security operations across all technology buildings nationwide, including perimeter security, access control, surveillance systems, guarding services, and security assets.
Ensure high availability and reliability of all security systems with zero tolerance for downtime that may impact business continuity.
Drive operational consistency across regions through standardized procedures, governance, and performance monitoring.
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