Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies.
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Issue sales invoices and e-Invoices to customers in compliance with LHDN's e-Invoicing requirements, ensuring accuracy of customer details, tax codes, and transaction data.
Submit e-Invoices via MyInvois portal/system and monitor validation status, resolving rejected or failed submissions promptly.
Generate Official Receipts in the accounting system upon receipt of customer payments.
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Candidate should possess at least a Diploma/Degree in Food Technology/Food Science/ Food Studies
Preferably with at least 1-2 years of working experience in Quality Assurance / Control or equivalent in F&B sector
Experienced in handling audit HACCP & HALAL, Good knowledge in HACCP requirements and implementation, good communication skills, excellent in problem-solving & able to work independently
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Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies.
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To identify new sales opportunities, develop strategies & tactical plan to create competition edge. (eg Bundling offer and custom make proposal for breakthrough)
To gather market intelligence and support SWOT analysis & development (eg Competitor / useful recipe, Food Trend & etc)
To ice break & maintain good rapport with external stakeholders to ensure brand loyalty and business sustainability. (eg Exe Chef, Pastry Chef, F&B Manager, R&D Manager & etc)
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Generate insurance quotations based on customer needs and policy requirements.
Prepare cover notes for approved insurance policies.
Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
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