To provide a high standard customer service To follow all SOP on delivering the standard quality of service To be involved in cash handling To assist in keeping the sop premises clean and tidy To positively contribute to team working in the shop To perform grooming session & housekeeping of cat hotel followed by SOP To guarantee the cats in custody are safe and comfortable To take serious responsibility on service quality To help leaders achieve desirable target Identify, investigate and deal with customer issues To assist cat parents/ customers in choosing the right product for their cats and how to take care of their cats To ensure all items received from suppliers are properly counted and accurate. To assist in monthly stock checking and quarterly stock take To assist in posting of products & services provided by GGK on social media (FB, Instagram, others) To follow instructions from superior / Supervisor /Area Manager/ Top Management/ Directors...
Full Job Description- To ensure the daily operation is run smoothly according to SOP- To be familiar with the menu and able to explain and provide recommendations to customers- To attend to customers' order- To cross-sell and promote the outlet's product and new promotions.- To ensure safety, cleanliness, and hygiene standards are kept at all times.- To undertake ad-hoc tasks assigned by the superior from time to time....