Chinese Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 259 jobs results for
"chinese customer service"
in Kuala Lumpur
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
20 days ago
MYR2,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Greet and assist patients professionally at the front desk.
- Register patients and maintain accurate patient records.
- Manage appointments, confirmations, rescheduling and reminders. ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
- Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Posted
24 days ago
Customer Service Executive (TikTok / E-Commerce – Perfume)
MYR2,200 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries via WhatsApp, TikTok, and Shopee.
- Provide product information and perfume recommendations.
- Manage customer orders, follow-ups, and after-sales service. ...
Posted
8 hours ago
Customer Support Executive
MYR3,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Received calls and engage walk-in customers in a friendly and professional manner.
- Engage customers via email and WhatsApp for promotions, event invitations, and loyalty programme initiatives. Maintain good relationship within the team and other departments.
- Coordinate and provide support for outlet enquiries regarding Jewel Box and CES operational matters. ...
Posted
a day ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
25 days ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Design suitable Japan itineraries based on customer needs
- Recommend attractions, restaurants, and experiences
- Answer questions professionally ...
Posted
a month ago
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
8 hours ago
Customer Operations Executive
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Handle client inquiries and disputes through online channels, providing timely and professional operational support.
- Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
- Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...
Posted
3 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
a day ago
Customer Support Executive
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
- Engage with both potential and existing customers to promote services and enhance customer retention.
- Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Posted
2 days ago
MYR3,500 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:• Handle inbound calls from current and prospective donors, as well as general enquiries• Conduct outbound calls to donors when required• Respond to enquiries through email, Facebook, Instagram and WhatsApp• Support donor retention through proactive customer service strategies• Handle donor needs, enquiries, concerns and complaints professionally• Liaise with donors, external parties and internal stakeholders• Develop comprehensive knowledge of products and services to support donor enquiries• Ensure all assigned daily tasks are completed according to SOPs• Maintain accurate attendance and punctuality recordsInterested to join our client’s team? Send your application to: frederica.patrick@persolapac.comEmail Subject: Job Application – Donor Care AssistancePlease include:1.Updated Resume2. Last drawn salary & Expected salary3. Notice periodOnly shortlisted candidates will be contacted.
Posted
a month ago
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- JOB DESCRIPTION
- - To attend/answer inbound calls from customers, identify their concern on
- - Registration on P Miles Card ...
Posted
2 months ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
2 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
18 days ago
Customer Service Executive
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handles the operations of the academy.
- Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
- Coordinating class schedules, programme arrangements and student-related matters. ...
Posted
2 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
18 days ago
MYR4,200 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Posted
2 months ago
MYR5,000 - MYR8,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media.
- Problem Resolution: Efficiently diagnose, troubleshoot, and resolve guest complaints or booking issues.
- Escalation & Software: Handle complex guest cases while maintaining accurate records in CRM and property software. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Near Train Station
- Respond to customer inquiries promptly and professionally
- Handle order processing, sales coordination, and delivery follow-up
- Work closely with logistics, purchasing, and warehouse teams ...
Be an early applicant!
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
2 months ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
25 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
25 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
25 days ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Respond professionally and promptly to user enquiries through live chat, messaging platforms, email and other designated support channels
- Guide users on account registration, login, profile settings, verification, platform navigation, product functions, campaigns, membership benefits and general platform usage
- Assist users with platform supported digital asset deposit and withdrawal enquiries, wallet address checks, transaction status, network selection, confirmations and transaction ID (TXID/Hash) verification ...
Posted
3 days ago
Social Media Data Analyst & Customer Support Executive
MYR3,500 - MYR5,500 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Monitor, track and record key metrics across all social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.): views, engagement, follower growth, reach, conversions and traffic sources
- Compile weekly/monthly performance reports; analyse trends, audience behaviour and content performance to deliver actionable insights
- Identify strengths/weaknesses in content performance and suggest improvements to boost growth and engagement ...
Posted
2 days ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Handle customer inquiries via WhatsApp, phone calls, and email
- Understand customer needs and provide clear product or service information
- Follow up with customers until requests or orders are completed ...
Posted
2 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago