Manage customer and carrier allocations across Joint Business (JB) Origin–Destination (O&D) networks, ensuring optimal utilization and adherence to commercial agreements.
Execute JB pricing strategies by applying minimum rate guidelines and pricing rules to safeguard revenue and prevent below-cost movements.
Monitor and analyse performance metrics (e.g., allotment utilization, RFP/RFQ outcomes, and market trends), identifying risks and escalating issues impacting revenue or service delivery.
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Provide maintenance support in the technology portfolio ensuring systems healthiness and performance meet SLA particularly in financial application solutions.
Administers, monitors and regulates platform components of the systems, covering aspects of application related components and integration with other internal and external systems.
Assess and implement a system improvement plan to ensure reduction of incidents/problems and improve system stability and performance with appropriate preventive and proactive action in place.
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