38 Contact Centre Jobs - September 2026 - Urgent Hiring
Showing 38 jobs results for
"contact centre"
MYR2,000 - MYR2,400 Per Month
Pandan Indah, Selangor
Near Train Station
- Make outbound calls using provided lists
- Introduce customers to company products, services, and promotions
- Generate sales to earn commissions and incentives ...
Be an early applicant!
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Provide quality customer service to clients over phone call or email
- * Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
- * Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned ...
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Posted
8 hours ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
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Posted
12 days ago
Up to MYR4,500 Per Month
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
a month ago
MYR1,000 - MYR1,300 Per Month
Fresh Graduates
Near Train Station
- Proactively engage potential customers in Mandarin via outbound calls to introduce company products and services, aiming to generate leads and schedule appointments.
- Effectively communicate product benefits and value propositions in Mandarin, addressing customer inquiries and overcoming objections to drive sales conversions.
- Maintain a high level of customer service by providing accurate information, building rapport, and ensuring a positive customer experience throughout the sales process. ...
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Posted
25 days ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures.
- To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.
- Tackling complicated issues / complaints and implement necessary improvement measures. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
- Resolve first-level (L1) queries efficiently, covering:
- General product and service information ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver 24 hour one-stop customer service.
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. ...
Posted
19 days ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Handle inbound calls from customers professionally and efficiently.
- Retain customers by addressing concerns and encouraging continued usage of our telco plans.
- Promote telco plans, products, and current promotions. ...
Posted
13 days ago
MYR2,000 - MYR2,300 Per Month
Near Train Station
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
2 months ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries professionally via phone, email, or other communication channels.
- Provide accurate information and effective solutions to customer concerns.
- Deliver exceptional customer service while maintaining service quality standards. ...
Posted
a month ago
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone channels and provide timely assistance.
- Identify customer needs, resolve issues, and provide appropriate solutions.
- Maintain positive customer relationships by delivering excellent service experience. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Provide quality customer service to clients over phone call or email
- * Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
- * Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned ...
Be an early applicant!
Posted
8 hours ago
MYR4,500 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Provide quality customer service to clients over phone call or email
- * Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
- * Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned ...
Be an early applicant!
Posted
8 hours ago
MYR4,500 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Provide quality customer service to clients over phone call or email
- * Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
- * Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned ...
Be an early applicant!
Posted
8 hours ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage customer enquiries, quotations, orders, artwork approvals, delivery schedules and after-sales follow-up.
- Translate customer requirements into clear internal instructions and confirm that specifications are complete.
- Monitor open orders and coordinate priorities with Production, QC, Purchasing and Logistics. ...
Posted
3 days ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Membuat Panggilan Kepada Data Pelanggan Yang Diberikan DAN
- Berbudi Bicara untuk pembayaran hutang tertunggak
Posted
11 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Be an early applicant!
Posted
11 days ago
MYR3,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- SPM with 5 years experience / Diploma with 2 years experience / Degree with relavant experience or fresh graduates are welcome
- Possess good communication skills, dare to communicate with customers
- Able to converse in English ...
Posted
22 days ago
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Posted
22 days ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers.
- Achieve customer service and call KPIs. ...
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
+Additional Compensation
Fresh Graduates
Machap, Melaka
- Oversee day to day sales counter operation and ensure its smooth running.
- Handle on departments’ administrative work, and pick up phone call.
- Responsible on lot reserve and on hold cases. ...
Posted
2 months ago