20 Contact Centre Operations Jobs - June 2026

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Paparan 20 hasil carian kerja kosong untuk "contact centre operations"

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Boleh Sembang

Banking Officer (Trade Operations Centre (TROC) - 6 Months Contract Banking Officer (Trade Operations Centre (TROC) - 6 Months Contract

Prospect Workforce Solution Sdn. Bhd.

MYR2,800 - MYR3,000 Sebulan

Kontrak

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Access the Lloyd’s platform to retrieve vessel reports by entering vessel names and voyage numbers.
Liaise with Lloyd’s representatives to obtain clarifications and ensure accurate data entry.
Respond promptly to email requests from the Operations team and ensure vessel check reports are generated in a timely manner. ...

Banking Problem Solving

Jadilah pemohon terawal!

Posted

2 days ago

Process Executive (Customer Service) Process Executive (Customer Service)

Manpower Staffing Services (Malaysia) Sdn. Bhd.

MYR3,300 - MYR4,600 Sebulan

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Handle incoming and outgoing customer interactions via voice, chat, and email.
Resolve customer queries accurately within defined SLAS.
Document interactions correctly in CRM/ticketing systems. ...

Contact Centre operations BPO operations

Posted

4 days ago

Senior Process Executive (Customer Service) Senior Process Executive (Customer Service)

Manpower Staffing Services (Malaysia) Sdn. Bhd.

MYR4,800 - MYR5,000 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Handle incoming and outgoing customer interactions via voice, chat, and email.
Resolve customer queries accurately within defined SLAS.
Document interactions correctly in CRM/ticketing systems. ...

Communication Skills Customer Service

Posted

4 days ago

Boleh Sembang

Customer Service Agent / Mandarin Speaker / Call Center Executive

Customer Service Agent / Mandarin Speaker / Call Center Executive Customer Service Agent / Mandarin Speaker / Call Center Executive

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

a day ago

Boleh Sembang

Call Center Agent Call Center Agent

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

9 days ago

Boleh Sembang

Customer Support Agent Customer Support Agent

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

9 days ago

Boleh Sembang

Client Service Associate Client Service Associate

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

9 days ago

Boleh Sembang

Customer Service Representative Customer Service Representative

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

9 days ago

Boleh Sembang

Contact Center Specialist Contact Center Specialist

SRKay Consulting Group Sdn Bhd

MYR3,000 - MYR5,000 monthly

Sepenuh Masa

Graduan Baru

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Customer Interaction and Resolution
▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...

Inbound call

Posted

9 days ago

Manager-Senior Manager, Technology Platform - Contact Centre Operations, ASD Manager-Senior Manager, Technology Platform - Contact Centre Operations, ASD

MOH Holdings (Singapore)

Undisclosed

Sepenuh Masa

Singapore

Lead the contact centre operations through the exploration, evaluation and implementation of emerging technologies, including AI-powered and Agentic AI solutions, intelligent contact centre platforms, omnichannel digital engagement tools and workflow automation capabilities.
Drive innovative initiatives that enhance operational efficiency, strengthen service resilience and improve citizen experience outcomes across assisted and self-service channels.
Oversee the assessment, piloting and scaling of next-generation customer experience technologies such as conversational AI, virtual agents, AI-assisted knowledge management, predictive analytics and autonomous workflow orchestration. ...

Posted

10 hours ago

Manager-Senior Manager, Technology Platform - Contact Centre Operations, ASD Manager-Senior Manager, Technology Platform - Contact Centre Operations, ASD

MOH Holdings (Singapore)

Undisclosed

Sepenuh Masa

Singapore

Lead the contact centre operations through the exploration, evaluation and implementation of emerging technologies, including AI-powered and Agentic AI solutions, intelligent contact centre platforms, omnichannel digital engagement tools and workflow automation capabilities.
Drive innovative initiatives that enhance operational efficiency, strengthen service resilience and improve citizen experience outcomes across assisted and self-service channels.
Oversee the assessment, piloting and scaling of next-generation customer experience technologies such as conversational AI, virtual agents, AI-assisted knowledge management, predictive analytics and autonomous workflow orchestration. ...

Posted

a month ago

Operations Manager (Contact Centre) Operations Manager (Contact Centre)

AGAPE CP HOLDINGS PTE. LTD.

SGD3,200 - SGD3,200 Sebulan

Sepenuh Masa

Singapore

Responsible for day-to-day operations, training and management of teams to achieve targeted Service Levels
Conducts regular transaction monitoring and liaise with the Quality team to review calls for the purposes of quality assurance, coaching and training
Ensure that follow-up actions are in place to address any gaps in staff competency and weaknesses ...

Posted

11 days ago

Assistant General Manager Security Operation Centre (Contract) Assistant General Manager Security Operation Centre (Contract)

Telekom Malaysia

Undisclosed

Sepenuh Masa

KL City

Work closely with the GM Cybersecurity SOC to implement SOC strategy direction.
Plan and manage SOC daily operations inclusive resources, hiring, training and performance evaluation and budget.
Lead and provide operational support for security incidents. ...

Posted

10 days ago

Executive-Senior Executive, Venue Operations (OCBC Aquatic Centre) 1 year contract Executive-Senior Executive, Venue Operations (OCBC Aquatic Centre) 1 year contract

The Kallang Group

Undisclosed

Sepenuh Masa

Singapore

Responds to inquiries and requests via phone, email, and in person regarding venue operations.
Assists Manager in preparing reports, statistical data, and correspondence, and maintains files and records.
Manages calendar, schedules meetings, and provides administrative support. ...

Posted

6 days ago

Lecturer - Data Centre Infrastructure - Operation [ITE College East] - 2 Year Contract Lecturer - Data Centre Infrastructure - Operation [ITE College East] - 2 Year Contract

ITE Institute Of Technical Education

Undisclosed

Sepenuh Masa

Singapore

[What the role is]
[What you will be working on]
In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession. ...

Posted

9 days ago

Lecturer - Data Centre Infrastructure - Operation [ITE College East] - 2 Year Contract Lecturer - Data Centre Infrastructure - Operation [ITE College East] - 2 Year Contract

Institute Of Technical Education

Undisclosed

Sepenuh Masa

Singapore

Cisco Networking Technologies - Windows Server Administration
Linux Server Administration
IT Service Management ...

Posted

10 days ago

AVP, Service Manager - Contact Centre - Global Mkts Equities AVP, Service Manager - Contact Centre - Global Mkts Equities

OCBC

Undisclosed

Sepenuh Masa

Singapore

Oversee day-to-day contact centre operations to ensure effective service delivery.
Plan and optimise workforce allocation based on volume forecasts and business priorities.
Manage scheduling, workload distribution, and capacity planning to maintain optimal coverage. ...

Posted

10 days ago

Asst Manager-Manager - Contact Centre (Project Management - Process Improvement) Asst Manager-Manager - Contact Centre (Project Management - Process Improvement)

Hong Leong Bank Berhad

Undisclosed

Sepenuh Masa

KL City

Participate in the delivery of complex change programs that enhances the business.
Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. ...

Posted

a day ago

AVP, Service Manager - Contact Centre - Global Mkts Equities AVP, Service Manager - Contact Centre - Global Mkts Equities

OCBC Bank

Undisclosed

Sepenuh Masa

Singapore

A degree or diploma in any field, with a minimum of 5 years of customer service experience
Excellent communication and interpersonal skills, with the ability to empathize with customers
Strong problem-solving and analytical skills, with the ability to think critically and make sound judgments ...

Posted

9 days ago

AVP, Service Manager - Contact Centre - Global Mkts Equities AVP, Service Manager - Contact Centre - Global Mkts Equities

OCBC

Undisclosed

Sepenuh Masa

Singapore

Contact Centre Operations & Resource Planning
Oversee day-to-day contact centre operations to ensure effective service delivery.
Plan and optimise workforce allocation based on volume forecasts and business priorities. ...

Posted

10 days ago