21 Bpo Operations Jobs - June 2026

- Handle incoming and outgoing customer interactions via voice, chat, and email.
- Resolve customer queries accurately within defined SLAs.
- Document interactions correctly in CRM/ticketing systems. ...

Customer Service Communication Skills

Posted

21 days ago

Chat Available

HRO Team Lead - BPO Industry - George Town, Penang

HRO Team Lead - BPO Industry - George Town, Penang HRO Team Lead - BPO Industry - George Town, Penang

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

4 days ago

Senior Human Resources

Senior Human Resources Senior Human Resources

Tsing Digital Technology Sdn Bhd

MYR4,000 - MYR7,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Lead HR operations including onboarding, payroll coordination, employee relations, and performance management.
Maintain employee records, contracts, and HR documentation accurately.
Advise management on manpower planning, disciplinary matters, engagement strategies, and compensation topics. ...

Employee Relations Human Resources Management

Posted

4 days ago

Chat Available

HR Services Team Lead HR Services Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

a month ago

Chat Available

HR Operations Team Lead HR Operations Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

a month ago

Chat Available

Team Leader, HR BPO Team Leader, HR BPO

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

a month ago

Chat Available

Human Resources Team Lead Human Resources Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

a month ago

Chat Available

BPO HR Team Leader BPO HR Team Leader

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Lead and supervise a team handling HR Operations and employee support services.
Monitor SLA, productivity, utilization, and service quality performance.
Conduct coaching sessions, team meetings, and performance reviews. ...

Human Resources Management Team Leadership

Posted

a month ago

BPO Management (Affiliates Acquisition - Operations) BPO Management (Affiliates Acquisition - Operations)

Shopee

Undisclosed

Full Time

KL City

Identify and recruit high-potential affiliates — guide them through setup and launch on Shopee.
Build and maintain strong, long-term partnerships with affiliates.
Monitor affiliates performance data, provide insights, and recommend actions to improve growth, engagement, and sales. ...

Posted

13 days ago

Global BPO Treasury – ASIA operations Global BPO Treasury – ASIA operations

LOUIS DREYFUS COMPANY ASIA PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Full Time

Singapore

Louis Dreyfus Company is in themiddle of the company transformation program (named BOLD) focused on back-officeprocesses starting with Finance & Treasury, Procurement, Industry andintegration scheme with the group front office systems. The objectives of suchstrategic project are to enhance steering capabilities, increasecontrol/compliance and improve efficiency through the implementation of groupwide core model processes supported by standard organization principle and asingle ERP (SAP S/4Hana).
The Global BPOTreasury – ASIA operations will be in charge, in the countries where LDC operates in the South& Southeast Asia Region for owning the regional BOLD roll-out forQuantum and TRAX related to Treasury & Accounting processes with aconstant focus on core model application & process optimization.
Such activities shall beperformed coordination with Global Treasury & Accounting BPO (businessprocess owner) / DT&A / Support teams and key countrystakeholders / users within Treasury & Finance functions / BOLD project team. ...

Posted

4 days ago

[LTA-DPO] SENIOR - SYSTEMS OPERATIONS EXECUTIVE [LTA-DPO] SENIOR - SYSTEMS OPERATIONS EXECUTIVE

Land Transport Authority (LTA) Singapore

Undisclosed

Full Time

Singapore

Knowledge in any discipline, preferably in Information Technology related disciplines.
Keen interest in an Operations Control Centre environment, relevant experience would be advantageous.
Able to work 12 hours rotating shift; including weekends and public holidays. ...

Posted

18 days ago

Vendor Operations Manager - Global Revenue AR (Global Revenue BP and Credit Control) Vendor Operations Manager - Global Revenue AR (Global Revenue BP and Credit Control)

ByteDance

Undisclosed

Full Time

KL City

Lead delivery and outsourcing efforts for our global
Oversee all service delivery processes to ensure strong governance, standard metrics reporting, and project management/planning with respect to O2C vendor-related projects.
Define success metrics and manage vendor's KPIs by coaching and providing guidance to ensure metrics and quality targets are achieved. ...

Posted

23 days ago

Vendor Operations Manager - Global Revenue AR (Global Revenue BP and Credit Control) Vendor Operations Manager - Global Revenue AR (Global Revenue BP and Credit Control)

ByteDance

Undisclosed

Full Time

KL City

Posted

23 days ago

BPO Performance Specialist BPO Performance Specialist

Foodpanda

Undisclosed

Full Time

KL City

Monitor BPO performance against agreed SLAs and KPIs, analyzing trends and providing actionable insights.
Identify performance gaps and collaborate with vendors and internal stakeholders on corrective and preventive actions.
Partner with BPO teams to ensure consistent service quality and operational efficiency. ...

Posted

16 days ago

BPO Management Executive (1-year Contract) BPO Management Executive (1-year Contract)

Shopee

Undisclosed

Full Time

KL City

Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes.
Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and initiatives that achieve key KPIs (e.g., AHT, productivity, E2E performance, attendance and etc).
Monitor and manage vendor performance against SLAs, proactively identifying gaps and implementing corrective actions, including performance improvement plans and penalties where applicable. ...

Posted

18 days ago

BPO Management Executive (1-year Contract) - Fresh Graduates are Welcomed! BPO Management Executive (1-year Contract) - Fresh Graduates are Welcomed!

Shopee

Undisclosed

Full Time

KL City

Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes.
Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and initiatives that achieve key KPIs (e.g., AHT, productivity, E2E performance, attendance and etc).
Monitor and manage vendor performance against SLAs, proactively identifying gaps and implementing corrective actions, including performance improvement plans and penalties where applicable. ...

Posted

22 days ago

BPO Management Executive (1-year Contract) BPO Management Executive (1-year Contract)

Shopee

Undisclosed

Full Time

KL City

Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes.
Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and initiatives that achieve key KPIs (e.g., AHT, productivity, E2E performance, attendance and etc).
Monitor and manage vendor performance against SLAs, proactively identifying gaps and implementing corrective actions, including performance improvement plans and penalties where applicable. ...

Posted

a month ago

Staffing Allocation Officer Staffing Allocation Officer

MYFLEXHEALTH SDN BHD

MYR2,700 - MYR2,900 Per Month

Full Time

KL City

Handle inbound and outbound calls professionally while delivering excellent customer service to clients and candidates.
Communicate confidently and effectively with Australian-based clients and stakeholders via phone and internal systems.
Listen actively to understand customer and client needs, providing accurate information and timely support. ...

Posted

8 days ago