5,000+ Customer Care Jobs in Malaysia | Job Vacancies | October 2026 | Maukerja
Showing 10,609 jobs results for
"customer care"
Undisclosed
Kota Damansara, Selangor
Near Train Station
- Respond promptly to customer inquiries via email, chat, or phone (e.g., Shopee, TikTok, website).
- Handle order processing, returns, exchanges, and after-sales service.
- Liaise with logistics partners for deliveries, pickups, and courier arrangements. ...
Posted
a month ago
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints. ...
Posted
7 days ago
MYR1,800 - MYR2,400 Per Month
Fresh Graduates
- Support Sales team in term of PO processing, BOM, quotation, D/O invoice, phone calls, email data entry into SAP.
- Support daily operations by communicate well with internal department (QA, Store, Logistics, Planner & Production) to ensure smooth whole order & delivery process.
- Detail & close monitoring in all shipment process. ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Manage end-to-end order processing, including order placement, amendments, scheduling, and delivery tracking.
- Handle customer enquiries and coordinate with supply chain and internal teams to ensure timely fulfilment.
- Support invoicing and transactional processes, ensuring accuracy and compliance. ...
Posted
11 days ago
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle inbound and outbound calls and emails, providing accurate and timely information, including enquiries related to travel and airlines.
- Respond to customer inquiries and complaints in a professional and empathetic manner.
- Identify customer needs and provide solutions, or escalate complex issues to the relevant team. ...
Posted
12 days ago
SGD2,200 - SGD3,000 Per Month
Outram Park (EW16), approximately 10 minutes’ walk from MRT, Outram Park (EW16), approximately 10 minutes’ walk from MRT
- Coordinate and follow up on daily cargo delivery schedules.
- Arrange container movements and related logistics activities.
- Communicate with customers, drivers, and relevant operational teams regarding delivery arrangements. ...
Posted
a month ago
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
- Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
- Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations. ...
Posted
24 days ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Prepare and organize clients' application documents.
- Follow up on application progress and provide updates to clients.
- Liaise with ICA, MOM, ACRA, and other relevant authorities. ...
Posted
25 days ago
MYR1,700 - MYR2,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Attend to customers professionally and provide friendly, efficient service.
- Handle customer enquiries, feedback, complaints, and requests.
- Take and process customer orders accurately when required. ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Posted
a month ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information.
- Address customer concerns, complaints, and escalations in a professional and empathetic manner.
- Collaborate with relevant departments to resolve customer issues and ensure a satisfactory resolution. ...
Posted
21 days ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Act as the main point of contact between customers and internal departments.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Posted
21 days ago
MYR3,000 - MYR5,500 Per Month
Fresh Graduates
Near Train Station
- Check and respond to customer enquiries.
- Follow up with existing and potential customers.
- Understand customer needs and provide suitable assistance. ...
Posted
a month ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.
- Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.
- Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure all cases are followed through to closure. ...
Be an early applicant!
Posted
11 days ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Design suitable Japan itineraries based on customer needs
- Recommend attractions, restaurants, and experiences
- Answer questions professionally ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Onboarding Dates: August 2026
- Total Package: Basic RM 4500-4600 + Allowances
- Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment ...
Posted
a month ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
Near Train Station
- Greet and assist customers
- Maintain store cleanliness and product displays
- Handle daily opening/closing and cashier duties ...
Be an early applicant!
Posted
14 days ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
Near Train Station
- Greet and assist customers
- Maintain store cleanliness and product displays
- Handle daily opening/closing and cashier duties ...
Be an early applicant!
Posted
14 days ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
Near Train Station
- Greet and assist customers
- Maintain store cleanliness and product displays
- Handle daily opening/closing and cashier duties ...
Be an early applicant!
Posted
14 days ago
MYR1,800 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Prepare beverages and ice cream products according to Mixue standards.
- Provide excellent customer service and assist customers with orders.
- Operate POS system and handle cashless/cash payments accurately. ...
Be an early applicant!
Posted
6 days ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.
- Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.
- Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure all cases are followed through to closure. ...
Be an early applicant!
Posted
11 days ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.
- Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.
- Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure all cases are followed through to closure. ...
Be an early applicant!
Posted
11 days ago
Up to MYR1,000 Per Month
Near Train Station
- Assist in handling customer enquiries received through TikTok.
- Respond to customer questions regarding products, orders, promotions, and other general enquiries.
- Assist in managing comments, messages, and customer interactions on TikTok. ...
Be an early applicant!
Posted
11 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
- After-Sales Service
- Handle after-sales matters: delivery tracking, delays, returns, exchanges and product enquiries
- Resolve complaints properly, log issue types and drive improvements ...
Posted
19 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
16 days ago