Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
+8
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Posted
11 hours ago
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Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
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Serve as the primary point of contact for international clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction throughout the export process.
Manage and process export orders efficiently, from initial placement to final delivery, ensuring accuracy in product details, quantities, and shipping information.
Prepare and manage all necessary export documentation, including invoices, packing lists, bills of lading, customs declarations, and certificates of origin, ensuring compliance with international trade regulations.
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Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
Comfortable working at 1 UTAMA SHOPPING CENTRE on retail shift hours, including weekends and public holidays.
Passionate about customer service and sales oriented,Possess basic computer skills.
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Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences, ensuring consistent quality and presentation.
Take customer orders for food and beverages accurately and efficiently, utilizing menu knowledge to answer questions and provide recommendations.
Maintain a clean and organized bar and service area, including stocking supplies, cleaning glassware, and ensuring compliance with hygiene standards.
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Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Respond to customer inquiries via email, live chat, and phone, providing timely and accurate information about products, orders, shipping, and returns.
Troubleshoot and resolve customer issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
Process customer orders, returns, and exchanges efficiently, maintaining accurate records and adhering to company policies.
...
Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
Comfortable working at 1 UTAMA SHOPPING CENTRE on retail shift hours, including weekends and public holidays.
Passionate about customer service and sales oriented,Possess basic computer skills.
...
Proficient in both Mandarin and English communication. Priority will be given to candidates with outdoor sales experience in real estate, automobiles, insurance, tourism, beauty and hairdressing, credit card sales, etc., and those with 2 years or more of relevant retail work experience.
Comfortable working at 1 UTAMA SHOPPING CENTRE on retail shift hours, including weekends and public holidays.
Passionate about customer service and sales oriented,Possess basic computer skills.
...
Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information about CAKETELLA and KETOCAKE products and services.
Process customer orders, ensuring accuracy in product selection, customization, and delivery details.
Address and resolve customer complaints and issues promptly and professionally, escalating complex cases to senior team members as needed.
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