Customer Management Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 101 jobs results for
"customer management"
in Wp Kuala Lumpur
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
9 days ago
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
2 months ago
MYR3,300 - MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical advice on lubricant products, product equivalence, selection, applications, and troubleshooting.
- Respond to customer enquiries via email, phone, and CRM systems.
- Handle customer complaints, investigate issues, and ensure timely resolution. ...
Be an early applicant!
Posted
2 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
17 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
18 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
14 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
2 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Posted
10 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
24 days ago
Customer Service Manager (Mandarin Speaker)
Up to MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Welcome and assist customers, maintain membership relationships, manage customer relations, and enhance the overall service experience.
- Handle customer enquiries, reservations, complaints, feedback, and unexpected service-related issues.
- Assist in developing customer service standards and ensure proper implementation by the front-of-house team. ...
Posted
24 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a month ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
4 days ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
16 hours ago
Customer Service Executive
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handles the operations of the academy.
- Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
- Coordinating class schedules, programme arrangements and student-related matters. ...
Posted
16 hours ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
9 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
9 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist in developing and implementing CRM strategies tailored to customer segments and business goals.
- Assist in planning, executing, and monitoring CRM campaigns to drive customer engagement and retention.
- Analyze customer data and trends to identify opportunities for improved targeting and personalization. ...
Posted
9 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
23 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
23 days ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
23 days ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago