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Customer Servic Jobs in Kuala Lumpur - October 2026 - Urgent Hiring - Page 36
Showing 1,420 jobs results for
"customer servic"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Fixed term role for 4 Months
- Shift times Monday - Friday: 6am -3pm or 8am -5pm
- Provide order, returns, complaints, credit and rental requests processing data entry for requests from customers, by phone, fax, email, and EDI transactions. ...
Posted
a month ago
Undisclosed
KL City
- Provide professional customer support in Japanese via Chat & Email
- Assist customers by resolving their queries efficiently and accurately
- Deliver an excellent customer experience ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Engage with customers via phone, email, and chat to provide assistance, answer questions, and resolve issues.
- Identify and troubleshoot customer problems, offering appropriate solutions and ensuring timely resolution.
- Maintain a deep understanding of our products and services to provide accurate information and recommendations. ...
Posted
a month ago
Undisclosed
KL City
- Oversee daily CCC operations across ASEAN (Malaysia, Singapore, Vietnam, Philippines, Thailand, Indonesia).[Full responsibility]
- Implement and maintain service support processes such as registration, dispatch, spare part logistics, and service confirmation (SERVOR). [Full responsibility]
- Monitor case creation, assignment, and closure in P58 systems to ensure SLA compliance. [Full responsibility] ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
a month ago
Undisclosed
KL City
- Build and deliver training programs that strengthen customer service quality, compliance, and operational efficiency.
- Identify training needs and design engaging learning experiences for CS teams.
- Equip staff with deep knowledge of fintech products (e-wallet, credit, insurance, loan servicing) and dispute management processes. ...
Posted
a month ago
Undisclosed
KL City
- Lead the planning and execution of CRM and loyalty strategies that drive customer acquisition, engagement, retention, and lifetime value.
- Manage the end-to-end loyalty programme experience, including membership growth, tier benefits, rewards, and customer lifecycle initiatives.
- Develop customer segmentation strategies and oversee targeted, personalised campaigns across multiple channels. ...
Posted
21 days ago
Undisclosed
KL City
- Deliver outstanding customer support via phone calls, chats, and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology; ...
Posted
22 days ago
Undisclosed
KL City
- Full Visa Sponsorship
- Flight Ticket Provided
- Accommodation Support ...
Posted
a month ago
Undisclosed
WFH
KL City
- Online Gym and Wellbeing Studio.
Posted
a month ago
Undisclosed
WFH
KL City
- Excellent English skills (C1 for both spoken and written);
- Experience in hospitality or logistics.
- Flexible schedule; ...
Posted
a month ago
Undisclosed
KL City
- Working as part of the Operational management team and being a key point of contact for day-to-day operations.
- Foster a culture of accountability, collaboration, and continuous learning within your team.
- Acquire and transfer the knowledge of tools and associated workflow processes, ensuring team members are fully briefed on new information (Issues, new product information, new releases) within agreed time scales. ...
Posted
a month ago
Undisclosed
Malaysia
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
a month ago
Undisclosed
KL City
- Handle inbound calls professionally, accurately, and within the required service standards.
- Perform customer verification before disclosing information or processing any request.
- Identify correct type of case and escalate cases promptly through the approved channel. ...
Posted
24 days ago
Undisclosed
KL City
- Team Leadership & People Management
- Lead, coach, and supervise a team of senior customer service agents to achieve daily operational targets and KPIs.
- Monitor individual and team performance, providing regular feedback, coaching, and development plans. ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- About Hytech
- Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...
Posted
a month ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
a month ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads ...
Posted
a month ago
MYR2,000 - MYR2,600 Per Month
KL City
- Handle inbound calls for customer inquiries & complaints (Hotlink Prepaid)
- Perform cross-selling & upgrades (Prepaid → Postpaid)
- Deliver excellent customer experience while achieving sales ...
Posted
a month ago
Undisclosed
KL City
- Quality Governance & Oversight
- Lead the execution of the Customer Service Quality Assurance Framework, ensuring consistency, fairness, and adherence to approved quality standards.
- Oversee quality monitoring activities, calibration exercises, appeals and quality governance processes. ...
Posted
a month ago
Undisclosed
KL City
- Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
- Provide accurate information to customers about products, services, policies, and procedures.
- Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...
Posted
a month ago
Undisclosed
KL City
- Be the first line of support for job seekers and employers on FastJobs
- Respond to inquiries via messaging platforms, email, and phone
- Resolve customer issues and ensure a positive experience ...
Posted
a month ago
Undisclosed
KL City
- Carry order problems to closure across three parties — customer, caterer, and our internal teams. Most of your day is an unresolved thread that needs someone to chase it, decide, and close it before the delivery window.
- Handle out-of-stock items, substitutions and order changes: agree the fix with the vendor, get the customer's call, and update the order correctly in our admin.
- Respond to customers across WhatsApp, chat, email and phone, including live calls during the lunch rush. ...
Posted
a month ago
Undisclosed
KL City
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
a month ago
Undisclosed
KL City
- Provide professional customer support in Japanese via Chat & Email
- Assist customers by resolving their queries efficiently and accurately
- Deliver an excellent customer experience ...
Posted
a month ago
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